Returns & Exchanges
At HyperX US, we stand by the quality of our gaming gear and offer a 30-day money-back guarantee on all electronics purchased directly through our store. If you are not completely satisfied with your purchase, you may initiate a return for a full refund or exchange within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Return Label
Once your request is approved, we will email you a prepaid shipping label and a Return Merchandise Authorization (RMA) form to include in your package.
Pack and Ship
Securely pack the electronics in their original packaging with all included accessories and drop the parcel off at any authorized carrier location.
Inspection and Refund
After our technicians inspect the returned gear for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing